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How To Update An Expired License On TPS & iOS

If you have recently updated your Software Subscription or made any changes to the license type of your TrackMan unit, you may need to update the license of your unit through the TrackMan Go app or through TPS. To do so, please follow the guide below.

Updating License On An iPhone

  • Connect iPhone to internet with mobile data
  • Connect to the TM Wi-Fi
  • Open TrackMan Go app
  • The new license will be applied when you start the session

Updating License In TPS

  • Connect TrackMan to your PC
  • Open TPS
  • Click Shot Analysis (and choose your TrackMan in the list)
  • It will now check for available updates (If you are not connected to internet, please connect the PC to Internet)
  • New updates will automatically be downloaded
  • Click Shot Analysis (and choose your TrackMan in the list) and the new license will be applied to your TrackMan

Updating License On An iPad

  • Connect iPad to internet
  • Open TrackMan Go app
  • Leave the app open for 1 minute to download the license
  • Go out of the app and go to Settings of the iPad
  • Connect to TM Wi-Fi
  • Open the app
  • The new license will be applied when you start the session

If the license is still not updating please submit a support ticket here

However if you suspect that the issue may be your software subscription please update your subscription. Instructions on how to do so are in the following article:
TrackMan Software & Hardware Subscription Information

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